In short: TripSums is free to use. The optional Pro plan is a subscription you can cancel any time, keeping access until the end of the period you've paid for. If something's gone wrong with a charge, contact us and we'll put it right.
The core of TripSums is free. You only pay if you choose to subscribe to TripSums Pro.
TripSums Pro is billed in advance on a recurring basis (monthly or yearly, depending on the plan you choose). Payments are processed by our payment provider, Lemon Squeezy, who act as the Merchant of Record and handle billing and applicable taxes.
You can cancel at any time:
When you cancel, your subscription will not renew. You keep Pro access until the end of the period you've already paid for, then your account returns to the free plan. We don't charge a cancellation fee.
Because Pro is a digital service billed in advance:
If you are a consumer in the UK or EU, you have a statutory 14-day right to cancel a purchase. Note that for digital services, this right may end once the service has been fully provided with your consent. This policy does not affect your statutory rights.
Important: TripSums does not sell or take payment for flights, hotels or other travel. When you book travel, you do so directly on a third-party provider's website, under their terms and refund/cancellation policies. Any refund for a flight, hotel or other travel booking must be requested from that provider — not from TripSums.
For any billing, cancellation or refund question, email support@tripsums.com or use our contact form. We aim to respond within a couple of business days.